Name
Nationality
Languages
Heike Spengler
German
German, English, (French)
Consulting and Competence Focal Points
- General Management, Organization & Leadership
- Strategy development, transformation, business model development
- Process Management & Optimization
- Roll-Out Management
- Project Management
- Sales network planning & dealer development
- Sales planning & control
- Customer Satisfaction Management
- Market potential analysis
- Customer base management
- Requirements Management
- Automotive retail, automobile manufacturers, importers
Education & Career
- Since 2023: Senior Consultant – Panoff Consulting, Automotive Retail Services
- Since 2021: Member of the Board of Directors of mowedo AG, Muttenz
- 2019 – 2023: Managing Director mowedo AG and Business Development Manager Autohaus Wederich, Donà AG, Muttenz
- Since 2019: Lecturer for employee development in the CAS “Data-based car dealership management”, ZHAW, Winterthur
- 2019 – 2023: Owner & Senior Consultant Automotive, HSpengler Consulting, St. Peter
- 2018-2019: Van network coordinator / VanPro, Mercedes-Benz Schweiz AG, Zurich
- 2014 – 2018: Senior Consultant Automotive, CMT AG, Cham
- 2012 – 2014: Dealer Network & Marketing Manager in the Sales & Dealer Network Directorate; Renault Suisse SA, Urdorf
- 2009 – 2012: Dealer network developer & sales network planner Audi Switzerland, AMAG Import, Schinznach-Bad
- 2006 – 2009: Senior Business Development, PricewaterhouseCoopers, Zurich
- 2004 – 2006: Graduand / Trainee, Renault Germany AG, Berlin
Industry and Project Experience
- Automotive manufacturer / NSC: National implementation responsibility for a performance enhancement program in sales and aftersales – market-specific design, implementation, implementation monitoring and ensuring sustainability
- Automotive manufacturer / NSC: National implementation responsibility for various programs to sustainably increase customer satisfaction in sales and aftersales – development, implementation and monitoring
- Automotive manufacturer / NSC: Development, implementation and control of programs for optimal exploitation of the customer base and market potential
Heike Spengler
Arbachstrasse 2d
6340 Inwil / Baar
Schweiz