Jim Devos

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Name

Nationality

Languages

Jim Devos

Luxembourg

Luxembourgish, German, English, French

Education & Career
  • Since dec 2020: Senior Consultant at Panoff Consulting
  • 2020: CAS IT Management & Sourcing, Six Sigma Green Belt, ITIL v4
  • 2019 – 2020: Project & Service Delivery Manager, ITRIS Informatik AG
  • 2018 – 2019 IT Project Manager, SV Schweiz AG
  • 2018: IPMA Level D, ITIL v3
  • 2016 – 2018: Senior ICT Supporter, SV Schweiz AG
  • 2013 – 2016: IT System & Support Manager as well as IT Manager a.i., Marché Restaurants Schweiz AG
  • 2012 – 2013: Volunteer in the field of alternative tourism in Cusco, Peru
  • 2011 – 2012: Deskside Support Union Investment Bank, Computacenter PSF SA
  • 2010 – 2011: IT Technician Hosted Exchange & Blackberry, Netcore PSF SA
  • 2008 – 2010: Service Desk, Commerzbank
  • 2001 – 2006: Diplôme de technicien en informatique (Luxembourg)
Industry and Project experience
  • IT:
    • Service Delivery Management
    • Collaboration in sourcing projectsMitarbeit bei IT-Strategie Projekten
    • Process design and optimization as well as standardization
    • IT project management for rollouts in the area of Workplace, Printing, UC
    • Consulting for tenders and preparation of offers
    • Service Desk experience (1st level, 2nd level)
  • Gastronomy & Hospitality:
    • IT project management for hotel openings (Marriott franchise)
    • IT project management for new openings and conversions in the system gastronomy sector (e.g. Burger King)
    • IT project management and collaboration in rollouts in the area of POS terminals (Micros Fidelio, TCPos) as well as EFT, Digital Signage
Jim Devos

Arbachstrasse 2d
6340 Inwil / Baar
Schweiz

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