Kristin Hertwig

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Name

Nationality

Languages

Kristin Hertwig

German

German, English, (French)

Consulting and Competence Focal Points
  • Project Management
  • Key Account Management
  • Complaint management
  • Qualitative and quantitative research methods
  • Agile process models
Education
  • 2016 – 2019: Master of Arts in Social Sciences with focus on: Labor Market, Organization and Knowledge at the Carl von Ossietzky University Oldenburg
    Thesis: Sales as a boundary point of organizations. Using the example of an automobile manufacturer.
  • 2013 – 2016: Bachelor of Arts in Social Sciences with focus on: Micro- and Organizational Sociology at the Carl von Ossietzky University Oldenburg.
    Thesis: The burden of privileged birth: consequences of high affluence on young adults.
Career
  • Seit 2021: Consultant – Panoff Consulting, Automotive Retail Services
  • 2020 – 2021: Logistic Specialist – Mercedes-Benz, Critical Parts Management – Project Work
  • 2019 – 2020 Technical Service Representative – Mercedes-Benz, Critical Parts Management
  • 2018 – 2019: Master Student – Volkswagen Commercial Vehicles Hanover, department: Order Control and Processing
  • 2017 – 2018: Internship – Volkswagen Commercial Vehicles Hanover, department: Sales to Direct Customers
Industry and Project Experience
  • Automotive OEM: Sales reorganization including system modifications and process redesigns
  • Automotive OEM: Project management in the areas of market control, logistics and customer management in the rollout of a customer service campaign for Europe
  • Automotive OEM: Analysis and implementation of measures to achieve the highest possible planning and delivery reliability for vehicles, taking into account special requirements of individual customer groups for the German market
  • Automotive OEM: Development and implementation of a special sales campaign for the German retail market
Kristin Hertwig

Arbachstrasse 2d
6340 Inwil / Baar
Schweiz

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