Zurück zur Teamübersicht

Name

Nationality

Languages

André Steiner

Swiss

German, English

Education & Career

  • Since 2019: Senior Consultant
    Panoff Consulting​
  • 2015 – 2019: Head of Customer Care Department
    AMAG Corporate Services AG​
  • 2017 CAS Digital Strategy and Value Creation
    ZHAW​
  • 2013 – 2014: Head of 2nd Level Support
    AMAG Automobil und Motoren AG​
  • 2008 – 2013: : Head of department Microsoft Systems
    AMAG Automobil- und Motoren AG​
  • 2006 – 2008: Head of Client Systems
    AMAG Automobil- und Motoren AG​
  • 2004 – 2006: Teamleader Windows Products
    SWX Swiss Exchange​
  • 2001 – 2004: System Specialist
    SWX Swiss Exchange​
  • 2001 – 2003: Federal Diploma in Business Informatics
    IFA in Zürich​
  • 1997 – 2001: IT Specialist
    IBM (Schweiz) AG

Industry and Project Experience

  • Automotive Retail
    • Introduction and implementation of a modern and efficient IT service management platform including self-service portal and service automation.
    • Automation of core and support processes
    • Promotion of digital cooperation, including the initiation and support of cultural change
    • Engineering and further development of the client server environment, operation of several computer centres with over 1000 servers
    • Optimisation of support processes between 1st, 2nd and 3rd level support.
  • Financial Sector
    • Planning and development of the Windows Trading platform
    • Introduction of a client, asset and licence management
    • Further development of the security environment and security organisation.
  • IT Sector
    • Establishment of IT Helpdesk’s
    • Participation in national and international outsourcing projects
    • Sub-project management “Automated SW distribution”