About us

Expertise in Automotive, and Transformation Management by seasoned CxO partners.

Who we are

Panoff Consulting is a distinquished Swiss Boutique consultancy, forged through the collaborative efforts of four partners with CxO experience. They have combined their expertise in the areas of Automotive Retail, Service Automation and Transformation Management.

What we do

Panoff Consulting is your partner and accompanies the long-term development of your organization.
Our journey starts with working with you to define visionary strategies and we stay engaged until successful implementation is achieved. This is what we do in our three core competences: a deep industry focus on automotive retail and a passion for service automation and transformation management practices across industries.
  • 2023
  • 2022

«You always have to be brutally honest with yourself. That also means recognizing your own weaknesses and limitations and working on them.»

Dani Arnold

Professional Extreme Mountaineer

powered by Panoff Consulting

Partners

Panoff Consulting enjoys working together with its partners in various disciplines. Each partner brings unique qualities that correspond to the values of Panoff Consulting.

The SHVK represents the interests of the VW Group dealers in Switzerland and jointly discusses operations and conditions with the Swiss import organization.

 

We support the SHVK and the partner network as a consulting and knowledge partner in order to sustainably optimize retail processes and cooperation models in Switzerland.

ServiceNow is a software company that provides a cloud-based, AI-driven platform for automating multiple management workflows in enterprises.


We are a certified partner and implement workflows supported by ServiceNow software.

CarQall improves customer communication for car dealerships with AI-powered solutions in call, chat and web forms.


With CarQall, we drive innovation in automotive retail processes and implement automated communication in the customer journey of automotive retailers.

Stratos develops automotive aftersales automation services to evaluate customer experience for fleet management and aftersales companies.


Together with Stratos, we drive innovation in the automotive trade and support implementation in the customer journey of automotive dealers.

Arctive AG specialises in the digital transformation of companies by developing customised solutions based on ServiceNow®.


Through this partnership, Panoff Consulting can not only offer our customers consulting and project services in the areas of process optimisation and automation, but also realise turnkey implementation together with Arctive.

Team

Authenticity
Honesty
Transparency
Appreciation
Diversity
Ralph Panoff

Lorem Ipsum
Dr. Alexander Falkenberg

Calm
Empathic
Solution orientated
Pragmatic
Fair
Reto Höhn

Clarity
Appreciation
Harmony
Truthfulness
Tobias Bald

Analytical
Logical
Pragmatic
Customer orientated
Humane
André Steiner

Adventure
Joy
Design
Mindfulness
Julian Boguschewski

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Ralph Panoff

Authenticity
Honesty
Transparency
Appreciation
Diversity

Education

Certified Air Traffic Controller

Management Diploma in General Management

Experience

8 years in Air Traffic Management

7 years in IT

8 years in the Automotive Industry

20 years in Consulting

Expertise

Strategy Development

Business Model Development

Restructuring

Transformation

Process Management Optimization

Project and Program Management

Expertise

Strategy Development

Business Model Development

Restructuring

Transformation

Process Management Optimization

Project and Program Management

Focus Topics

Leadership Development

Business Transformation / Change

Turnaround Management

Focus Topics

Leadership Development

Business Transformation / Change

Turnaround Management

Quote

Challenging and supporting people to create and sustainably use a space for development, in the spirit of “Driven by performance – Focused on results and people.”

Languages

Dr. Alexander Falkenberg

Lorem Ipsum

Education

Lorem Ipsum

Experience

Lorem Ipsum

Expertise

Lorem Ipsum

Expertise

Lorem Ipsum

Focus Topics

Lorem Ipsum

Focus Topics

Lorem Ipsum

Quote

Lorem Ipsum

Languages

Reto Höhn

Calm
Empathic
Solution orientated
Pragmatic
Fair

Education

Electrical Engineer FH

Industrial Engineer FH

EMBA in General Management

Experience

7 years in the Financial Industry

8 years in the Automotive Industry

12 years in Consulting

Expertise

Strategy Development

Transformations

Process Management Optimization

Project and Program Management

Expertise

Strategy Development

Transformations

Process Management Optimization

Project and Program Management

Focus Topics

Digitalisation

IT strategy Development and Implementation

Evaluation and Introduction of Applications

Coaching and Interim Management

Focus Topics

Digitalisation

IT strategy Development and Implementation

Evaluation and Introduction of Applications

Coaching and Interim Management

Quote

I am a passionate bridge builder who enjoys harmonising IT and the specialist area in order to ultimately achieve the best possible result for the company.

Languages

Tobias Bald

Clarity
Appreciation
Harmony
Truthfulness

Education

Lic. Oec. (Graduate in Business Administration from the University of Neuchâtel, Switzerland)

Experience

30 years of experience

Expertise

Transformation of Sales Structures

Organizational Development

Leadership

Expertise

Transformation of Sales Structures

Organizational Development

Leadership

Focus Topics

Leadership Development

Organizational Development

Strategic Transformation

Focus Topics

Leadership Development

Organizational Development

Strategic Transformation

Quote

I enjoy opening up unknown spaces and perspectives so that new things can be created.

Languages

André Steiner

Analytical
Logical
Pragmatic
Customer orientated
Humane

Education

Federal Certified Business Information Technologist

CAS Digital Value Creation

Experience

5 years of IT outsourcing

5 years of financial services/trading

12 years in Automotive

5 years of consulting (including 4 years in healthcare)

Expertise

Process Management Optimization

IT Strategy and Architecture Development

Transformations

Enterprise Service Management

Expertise

Process Management Optimization

IT Strategy and Architecture Development

Transformations

Enterprise Service Management

Focus Topics

Process Optimization / Digitization

IT Strategy Development and Implementation

IT Architecture Transformation in Healthcare

Focus Topics

Process Optimization / Digitization

IT Strategy Development and Implementation

IT Architecture Transformation in Healthcare

Quote

As a bridge builder, I connect the business departments with technology to achieve optimal results for the company. In doing so, I consider cost-effectiveness, sustainability, and the best possible integration of stakeholders to ensure a holistic and future-oriented solution.

Languages

Julian Boguschewski

Adventure
Joy
Design
Mindfulness

Education

Master of science in business administration

Experience

10 years of experience

Expertise

Project and Program Management

Team and Business Unit Development

Development of Strategy and Business Models

Expertise

Project and Program Management

Team and Business Unit Development

Development of Strategy and Business Models

Focus Topics

Retail Experience

After-Sales Processes

Omni-Channel Customer Experience

Leadership

Focus Topics

Retail Experience

After-Sales Processes

Omni-Channel Customer Experience

Leadership

Quote

I am motivated by guiding people and teams in entrenched structures and using my enthusiasm to get them moving.

Languages