Case – Vigier 7 Step IT Audit
CaseService Automation
Positioning and development of an IT roadmap
Viger was looking for a partner to conduct an external assessment of the performance of its internal IT. The aim was to investigate whether the value contribution of IT to the business success of the various business areas could be increased.
Panoff Consulting was chosen due to its extensive expertise in specialist IT topics and its hands-on experience in the successful establishment and development of IT organizations in various IT management roles and in operational business.
In a pragmatic but systematic analysis phase, the needs of the various business areas were identified and evaluated through detailed interviews. On the other hand, Panoff Consulting examined the IT processes, the architecture used and the resulting necessary adjustments in order to increase the value contribution to Vigier’s business success.
The 7-point plan
Based on the analysis, Panoff Consulting, in collaboration with Viger, developed a 7-point plan over 3 years, which contributes to the following improvements in results:
- Improving the business alignment of IT: By consistently aligning IT services with business requirements, the focus of IT on the business has been significantly increased.
- Optimized use of resources (people and money): The use of IT resources is specifically coordinated and planned between business and IT. This ensures that those projects with the highest overall benefit are realized.
- Increasing the performance and stability of the IT environment: The degree of automation and standardization of the IT infrastructure and tools has been significantly increased.
- At the same time, the internal IT processes were adapted to minimize the risks of failure.
Implementation
The realistic and concrete 7-point plan allowed Vigier to work on the necessary measures in a very short time and quickly realize the first improvements. The employees of Panoff Consulting worked with Vigier on a situational basis and in response to specific needs, and were always available to Vigier with their experience.
Pascal Scheller
CIO – Vigier Holding AG
“Based on their own customer experience, Panoff Consulting’s consultants know what is realistically feasible and what is not.”
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