Development of further competencies in the area of service automation

Jim Devos has been supporting the Service Automation division since December 1.
After graduating with a degree in computer science, Jim worked in various industries and positions.
He was able to build up in-depth knowledge of project management, processes, operations, support and strategy, particularly in the areas of system catering, hotels and IT service providers.
Jim will contribute his knowledge of process optimization and process automation for the areas of IT service management, HR and customer service to our solutions. Especially in the current very difficult times, it is important that a company’s processes can be handled as digitally and efficiently as possible.
In addition to the core processes, the support processes in the disciplines of IT, HR, FICO, facility management, risk & security, etc. should also be kept in mind, as there is great potential for cost savings in this area. In addition to the costs that can be saved, efficiently mapped processes also have a major impact on employee satisfaction. For example, do you ensure that new employees have the complete working environment at their disposal from the minute they arrive?
The strengthened Service Automation team at Panoff Consulting is looking forward to new challenges and great projects.

Reto Höhn


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