Case – Renault Dealer Performance Analysis
Analysis of key operating figures in the Renault Switzerland partner network
Renault Suisse SA, based in Urdorf (Zurich), is the general importer of the Renault, Dacia and Alpine brands in Switzerland.
In 2023, the company has set itself the goal of achieving greater transparency with regard to profitability in the R2 distribution network. An analysis of profitability in the individual business areas of the participating retail partners should enable Renault Suisse SA to provide manufacturers with a fact-based argument for the sustainable and optimal positioning of the Renault and Dacia brands in the Swiss market.
The analysis of the key figures was carried out anonymously, in particular for legal reasons. Panoff Consulting GmbH was therefore consulted as an objective, neutral and independent partner for this project.
Project insight
The analysis of the key operating figures was carried out for a previously defined number of R1 – but especially R2 – partners. The key figures of the individual companies were first reviewed and then clearly documented and evaluated for each business area using an analysis tool developed by Panoff Consulting. The key figures for each business area were then compared with the FIGAS industry index for the Swiss automotive market and analyzed. This resulted in recommendations for action per business area. In the end, each of the participating companies received its individual key figure analysis and recommendations for action for the various business areas. Renault Suisse SA received the anonymized average results as well as recommendations for action.
Roles and tasks – of Panoff Consulting in the project context described:
- Overall responsibility for contact, ongoing communication and data exchange with the individual participants, Renault Suisse SA and the Renault Dealer Association of Switzerland
- Standardization of the key figures per company in the individual business units (the data basis provided varied from company to company)
- Analysis and evaluation of key figures per business division
- Comparison of key figures with the FIGAS industry index
- Preparation and presentation of the results and recommendations for action, which affect all stakeholder levels (manufacturer, importer and trading partner)
Key factors and result
In Panoff Consulting GmbH, Renault Suisse SA has found a partner with many years of in-depth experience at all levels in the automotive environment – manufacturer, importer and retailer. This enables us to work together and provide support on issues that go beyond the project context.
In retrospect, we consider the project to be a success because, in addition to the content-related delivery objects – the demonstration of profitability in the individual business areas in the partner network and the identification of clear recommendations for action that can positively influence the profitability of the partners in the future – a trusting partnership has also developed between Renault Suisse SA, the participating partners and Panoff Consulting.
Franzsika Bellmann
Händlernetzentwicklung –
Renault Schweiz S.A.
“Panoff Consulting provided us with very professional and focused support in a comprehensive analysis of key operating figures. This enabled us to identify areas for action and define specific measures. The collaboration was extremely efficient and uncomplicated and the support throughout the entire process was outstanding.”
More impulses
- 2024
Panoff Automotive Retail Team Gears Up for a Dynamic 2024!
02 Feb - 2024
Last week, our team gathered for our annual kick-off meeting, setting the stage for a...
- 2023
Bridging Academia with Industry at Goethe University Frankfurt!
06 Dec - 2023
Last week, our colleagues Kristin H. and Marco Ueberall had the opportunity to visit the...
- 2023
Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during the second Impulse Day.
29 Nov - 2023
Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during...
- 2023
- 2023
Save the Date: “Spotlight Autohaus 2024”
20 Nov - 2023
Relevante Themen aus der Automobilbranche: Eine einzigartige Kombination aus Fachinputs und direkter anschliessender Anwendung in...
- 2023
Our automotive team embarked on a transformative offsite workshop in the heart of the Harz forest
15 Nov - 2023
Our offsite was a powerful commitment to living out our purpose and values as a...
- 2023
Exciting Autumn Event Season at Panoff Consulting!
21 Oct - 2023
Exciting Autumn Event Season at Panoff Consulting!
- 2023
Digital strategy in the car dealership
02 Oct - 2023
A recent industry study shows: Sustainable success in automotive retail depends on a clear and...
- 2023
Berend Hoitink from Panoff Consulting and Hielke Ytsma from CarQal
02 Oct - 2023
Berend Hoitink and Hielke Ytsma share insights into the digital transformation of the automotive industry....
- 2023
Case – Implementation New Operating Model
18 Sep - 2023
Hirslanden AG, based in Zurich, is the leading private hospital group in Switzerland with 17...
- 2023
Is the Agency Model the Future of Automotive Retail?
20 Aug - 2023
Panoff Consulting explored the agency model's impact on the automotive industry by gathering insights from...
- 2023
The Swiss consulting firm Panoff Consulting opens a Dutch branch office
02 Aug - 2023
The Swiss consulting firm Panoff Consulting enters the Dutch market. This was announced by the...
- 2023
Welcome to our team Nathalie Krug!
10 Jul - 2023
Nathalie joined Panoff Consulting GmbH last week and we are happy to enlarge our automotive...
- 2023
What is the future of my dealership?
20 Jun - 2023
OEMs are developing new agency sales structures and processes that massively impact dealers' operations and...
- 2023
We are excited to announce our collaboration with CarQall – AI Voice Assistant
20 Jun - 2023
Are you a CIO or managing digital transformation in automotive retail? "Automotive Retail in 2030"...
- 2023
How to make use of AI in automotive retail?
20 May - 2023
Artificial intelligence (AI) is no longer a dream of the future; it is already a...
- 2023
Chinese car manufacturers are actively entering the European car market CN
21 Apr - 2023
Formerly their product quality was critical, nowadays it is at least equal to European manufacturers....
- 2023
Case – Web2Retail
20 Apr - 2023
The customer experience is no longer a 12-step sales process. We are moving, and manufacturers...
- 2023
Welcome Heike!
10 Apr - 2023
Heike Spengler joins our automotive team to increase our presence in the Swiss & German...
- 2023
Automotive retail in 2030: The perspective for retailers
21 Mar - 2023
The environment of the automotive retailer is changing due to changing customer demand, new market...
- 2023
Welcome Marco!
21 Feb - 2023
Marco recently graduated in Automotive and Mobility Business at Nürtingen-Geislingen University (HfWU) and joined Panoff...
- 2023
Case – Bike Tec End-to-End Customer Processes
15 Feb - 2023
Biketec GmbH develops and distributes innovative software and hardware for e-bikes. With its FIT E-Bike...
- 2023
What is the impact of mobility on the environment?
21 Jan - 2023
Personal mobility is one of the greatest goods of humanity, but it also comes with...
- 2022
Strengthening brand loyalty through an excellent customer journey
15 Oct - 2022
Current world events have been causing supply problems in various sectors for a number of...
- 2022
Customer event: ARS Summer Nights
05 Sep - 2022
Last Monday, the first edition of our Automotive Retail Summer Night took place on the...
- 2022
Car dealerships are not losing importance
29 Jul - 2022
Panoff Consulting recently presented its latest study "The Future of Customer Experience". We looked at...
- 2022
E-Volution – «Let’s take a look, then we’ll see»
05 Feb - 2022
Hardly any other industry has been overrun by so many changes at the same time...
- 2021
Study: Half of the digitization potential is still undiscovered
29 Nov - 2021
Whether you're a car enthusiast or someone who sees their car as a commodity, whether...
- 2021
(De-)centralization in the Automotive Retail
10 Jul - 2021
The (de)centralization of markets has always been an important topic in politics and business. In...
- 2021
Summer Report Panoff Consulting
05 May - 2021
Last week, we met up for our annual summer event. We used this opportunity to...
- 2021
Dead end automotive retail – How sustainable is the automotive retail business?
21 Apr - 2021
In 2011, I sold my 5th generation car dealership: a painful process that was associated...
- 2021
MaaS in a practical test – Can car sharing prevail over traditional car ownership?
25 Mar - 2021
MaaS (Mobility-as-a-Service) has become increasingly popular in recent years. MaaS vehicles are clearly visible on...
- 2021
Technological turnaround and more efficient sales structures – established OEMs must be flexible
19 Feb - 2021
Since the mid-2000s, Chinese OEMs have repeatedly made efforts to gain a foothold in the...
- 2021
The new mobility: sharing and subscriptions instead of purchasing and ownership
20 Jan - 2021
To illustrate the complexity graphically, we have taken five exemplary mobility solutions and plotted them...
- 2020
Effects of electrification in the car trade
01 Sep - 2020
What effects can be derived from the conversion of vehicles from combustion engines to electric...
- 2020
Case – Vigier 7 Step IT Audit
10 Jan - 2020
Viger was looking for a partner to conduct an external assessment of the performance of...