Summer Report Panoff Consulting

Last week, we met up for our annual summer event. We used this opportunity to spend more time together as a team after many months of working from home. At the meeting in Amsterdam, we wanted to evaluate the first half of the year and define further measures for the second half. In the following impulse we would like to give you an insight into our event.
After our virtual Christmas party, we started the new year with a focus on the further development of our ARS team. We embarked on a “Purpose Journey” together and tried to find out what we exist for and what makes each and every one of us tick. Simon Sinek, inventor of the “Golden Circle Method”, asks a very simple question that everyone should answer: “What gets you up every morning?” We’ve put our answers and results together with the aim of finding common ground.

By applying Simon Sinek’s method and asking ourselves about our common purpose, we have come closer together as a team and have been able to identify our target customers and desired activities more precisely.

In addition to the further development of the existing team, we also felt the need to grow as a division and bring new Automotive Retail expertise into the team. Today, we are pleased to report that we will be welcoming a new colleague from September 1, continuing our growth trajectory for the second half of the year.

In the first quarter, we were heavily involved in the development of a global after sales strategy for an Italian sports car manufacturer. Digitalization, customer centricity and the customer experience are core elements not only in sales, but also in after sales, and we planned their implementation by means of a vision and roadmap as well as associated measures to ensure our client’s future viability. In addition to the challenge of building a personal bond with our client, even though the collaboration could only take place remotely, our virtual workshop formats were also able to deliver added value. Despite the circumstances, the result of our collaboration was not only a very satisfied client but also the development of new personal relationships.

Numerous digitalization initiatives at the point of sale in the dealership have been and are being implemented, in which we have been able to successfully apply our knowledge and methods. At the same time, however, we also had to deal with challenges, which meant that various projects were delayed or not started at all. We have learned that remote work and the lack of personal contact also have their limits and that building relationships and communicating our own expertise can also be challenging.

Our “Summer Event” gave us a fresh start to the summer. The days we spent together in Amsterdam were not exclusively dedicated to evaluation and planning, but at least equally to team building, sport and socializing. We are positive and excited about what awaits us in 2021!

We are still here for you and wish you a wonderful summer and vacation time. We hope to welcome you (again) soon!

Julian Boguschewski

More impulses

  • 2024

    Transforming Automotive Retail:More Than Just Electrification & AI

    Our Automotive Retail Partner, Tobias Bald, recently sat down with Dr. Steffen Szameitat from AutomotiveLearners...

  • 2024

    Arctive AG and Panoff Consulting GmbH announce strategic partnership

    Zug, Switzerland - Arctive AG and Panoff Consulting GmbH are pleased to announce a new...

  • 2024

    Celebrating 10 Years of Panoff Consulting

    Just a week ago, we celebrated our 10-year anniversary event in Zurich. Our founder, Ralph...

  • 2024

    A major milestone achieved: TISAX-results for Panoff Consulting are now available

    We are happy to announce that the Results for our TISAX certification are now available....

  • 2024

    Welcome to the team Michael Schläpfer!

    Michael will professionalize and supervise our Finance & Administration department. We wish Michael a good...

  • 2024

    Auto China 2024

    I am excited to dive into the dynamic world of China's automotive industry, marking my...

  • 2024

    Our Purpose and how we fulfill it

    That is our purpose, our “why” and guidance that we use in our daily work...

  • 2024

    Happy International Women’s Day!

    Today we want to rise awareness to this special day and point out how important...

  • 2024

    Our new website is live!

    We are proud to present our new website, which has not only been updated on...

  • 2024

    Panoff Automotive Retail Team Gears Up for a Dynamic 2024!

    Last week, our team gathered for our annual kick-off meeting, setting the stage for a...

  • 2024

    Automotive sales in 2030 – The outlook for the retail sector

    Berend Hoitink & Heilke Ytsma

  • 2024

    Exploiting the potential of digital processes in the Automotive retail

    In today's technology-driven world, innovative, digital solutions play a crucial role in increasing competitiveness and...

  • 2023

    Wishing You a Merry Christmas and Joyous Celebrations!

    We reflect gratefully on a year filled with challenges, shared successes, and invaluable experiences. Panoff...

  • 2023

    Bridging Academia with Industry at Goethe University Frankfurt!

    Last week, our colleagues Kristin H. and Marco Ueberall had the opportunity to visit the...

  • 2023

    Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during the second Impulse Day.

    Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during...

  • 2023

    “Spotlight Autohaus 2024”

    Take a look at: https://lnkd.in/e2jHCh8V

  • 2023

    Save the Date: “Spotlight Autohaus 2024”

    Relevante Themen aus der Automobilbranche: Eine einzigartige Kombination aus Fachinputs und direkter anschliessender Anwendung in...

  • 2023

    Our automotive team embarked on a transformative offsite workshop in the heart of the Harz forest

    Our offsite was a powerful commitment to living out our purpose and values as a...

  • 2023

    Exciting Autumn Event Season at Panoff Consulting!

    Exciting Autumn Event Season at Panoff Consulting!

  • 2023

    Digital strategy in the car dealership

    A recent industry study shows: Sustainable success in automotive retail depends on a clear and...

  • 2023

    Berend Hoitink from Panoff Consulting and Hielke Ytsma from CarQal

    Berend Hoitink and Hielke Ytsma share insights into the digital transformation of the automotive industry....

  • 2023

    Is the Agency Model the Future of Automotive Retail?

    Panoff Consulting explored the agency model's impact on the automotive industry by gathering insights from...

  • 2023

    Welcome to our team Nathalie Krug!

    Nathalie joined Panoff Consulting GmbH last week and we are happy to enlarge our automotive...

  • 2023

    What is the future of my dealership?

    OEMs are developing new agency sales structures and processes that massively impact dealers' operations and...

  • 2023

    We are excited to announce our collaboration with CarQall – AI Voice Assistant

    Are you a CIO or managing digital transformation in automotive retail? "Automotive Retail in 2030"...

  • 2023

    Change management under the most challenging conditions

    "We see our customers as invited guests to a party, and we are the hosts....

  • 2023

    How to make use of AI in automotive retail?

    Artificial intelligence (AI) is no longer a dream of the future; it is already a...

  • 2023

    Chinese car manufacturers are actively entering the European car market CN

    Formerly their product quality was critical, nowadays it is at least equal to European manufacturers....

  • 2023

    Case – Web2Retail

    The customer experience is no longer a 12-step sales process. We are moving, and manufacturers...

  • 2023

    Welcome Heike!

    Heike Spengler joins our automotive team to increase our presence in the Swiss & German...

  • 2023

    Automotive retail in 2030: The perspective for retailers

    The environment of the automotive retailer is changing due to changing customer demand, new market...

  • 2023

    Welcome Marco!

    Marco recently graduated in Automotive and Mobility Business at Nürtingen-Geislingen University (HfWU) and joined Panoff...

  • 2023

    What is the impact of mobility on the environment?

    Personal mobility is one of the greatest goods of humanity, but it also comes with...

  • 2022

    Strengthening brand loyalty through an excellent customer journey

    Current world events have been causing supply problems in various sectors for a number of...

  • 2022

    Customer event: ARS Summer Nights

    Last Monday, the first edition of our Automotive Retail Summer Night took place on the...

  • 2022

    Car dealerships are not losing importance

    Panoff Consulting recently presented its latest study "The Future of Customer Experience". We looked at...

  • 2022

    Customer event 2022

    This year, we were particularly pleased to finally be able to meet with you in...

  • 2022

    E-Volution – «Let’s take a look, then we’ll see»

    Hardly any other industry has been overrun by so many changes at the same time...

  • 2021

    Panoff Consulting wishes you a Merry Christmas and a great start to 2022

    This year has also flown by at breakneck speed. Many busy days and effective weeks,...

  • 2021

    Study: Half of the digitization potential is still undiscovered

    Whether you're a car enthusiast or someone who sees their car as a commodity, whether...

  • 2021

    (De-)centralization in the Automotive Retail

    The (de)centralization of markets has always been an important topic in politics and business. In...

  • 2021

    Dead end automotive retail – How sustainable is the automotive retail business?

    In 2011, I sold my 5th generation car dealership: a painful process that was associated...

  • 2021

    MaaS in a practical test – Can car sharing prevail over traditional car ownership?

    MaaS (Mobility-as-a-Service) has become increasingly popular in recent years. MaaS vehicles are clearly visible on...

  • 2021

    Technological turnaround and more efficient sales structures – established OEMs must be flexible

    Since the mid-2000s, Chinese OEMs have repeatedly made efforts to gain a foothold in the...

  • 2021

    The new mobility: sharing and subscriptions instead of purchasing and ownership

    To illustrate the complexity graphically, we have taken five exemplary mobility solutions and plotted them...

  • 2020

    Development of further competencies in the area of service automation

    Jim Devos has been supporting the Service Automation division since December 1.

  • 2020

    Effects of electrification in the car trade

    What effects can be derived from the conversion of vehicles from combustion engines to electric...

  • 2020

    Online and offline integration are key to a holistic customer journey

    Once the decision has been made to buy a new car, the only option is...

  • 2020

    Automotive Retail: focus on medium-sized commercial customers

    Almost every one of our digitalization projects for the Automotive Retail over the last 25...

  • 2020

    Reinforcement at Automotive Retail Services

    In 2020, we have already welcomed two new employees to support our ARS division.

  • 2019

    Customer event 2019: The impact of current technological trends on entrepreneurial action and decision-making

    At last year's customer event, we heard from our guest speaker in an impressive and...

  • 2019

    Ways out of the crisis

    The corona crisis has significantly increased the pressure on earnings in some companies: revenue is...

  • 2018

    Customer event 2018: Digital helps – analog decides

    In a world where everyone is talking about digitalization, this year's guest speaker takes up...

Julian Boguschewski

Adventure
Joy
Design
Mindfulness

Education

Master of science in business administration

Experience

10 years of experience

Expertise

Project and Program Management

Team and Business Unit Development

Development of Strategy and Business Models

Expertise

Project and Program Management

Team and Business Unit Development

Development of Strategy and Business Models

Focus Topics

Retail Experience

After-Sales Processes

Omni-Channel Customer Experience

Leadership

Focus Topics

Retail Experience

After-Sales Processes

Omni-Channel Customer Experience

Leadership

Quote

I am motivated by guiding people and teams in entrenched structures and using my enthusiasm to get them moving.

Languages