Navigating Automotive Retail: Insights from our Studies

In the dynamic field of automotive retail, where innovation and consumer preferences intersect, not only foresight but also a deep understanding of market dynamics is required. As part of our studies, we have compiled valuable insights from the automotive retail sector for you.

 

In our studies, you will find interesting and insightful results in the areas of digitalization and the future of automotive retail. We have summarized the contents and results of the studies for you:

Recap of 2021 Study

Our 2022 Study:

History of Automotive Sales
Exemplary Customer Journey Elements
Vision for Customer Journey
Key to Success

Our 2023 Study:

Panoff Consulting x CarQall – Automotive Retail in 2030
If you want to get a deeper understanding of the insights, don’t hesitate to download our studies.
If you want to get a deeper understanding of the insights, don’t hesitate to download our studies.

Berend Hoitink​

Consultant & Manager Business Development

More impulses

  • 2023

    Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during the second Impulse Day.

    Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during...

  • 2023

    Digital strategy in the car dealership

    A recent industry study shows: Sustainable success in automotive retail depends on a clear and...

  • 2023

    Berend Hoitink from Panoff Consulting and Hielke Ytsma from CarQal

    Berend Hoitink and Hielke Ytsma share insights into the digital transformation of the automotive industry....

  • 2023

    Is the Agency Model the Future of Automotive Retail?

    Panoff Consulting explored the agency model's impact on the automotive industry by gathering insights from...

  • 2023

    What is the future of my dealership?

    OEMs are developing new agency sales structures and processes that massively impact dealers' operations and...

  • 2023

    How to make use of AI in automotive retail?

    Artificial intelligence (AI) is no longer a dream of the future; it is already a...

  • 2023

    Chinese car manufacturers are actively entering the European car market CN

    Formerly their product quality was critical, nowadays it is at least equal to European manufacturers....

  • 2023

    What is the impact of mobility on the environment?

    Personal mobility is one of the greatest goods of humanity, but it also comes with...

  • 2022

    Strengthening brand loyalty through an excellent customer journey

    Current world events have been causing supply problems in various sectors for a number of...

  • 2022

    Car dealerships are not losing importance

    Panoff Consulting recently presented its latest study "The Future of Customer Experience". We looked at...

  • 2022

    E-Volution – «Let’s take a look, then we’ll see»

    Hardly any other industry has been overrun by so many changes at the same time...

  • 2021

    Study: Half of the digitization potential is still undiscovered

    Whether you're a car enthusiast or someone who sees their car as a commodity, whether...

  • 2021

    (De-)centralization in the Automotive Retail

    The (de)centralization of markets has always been an important topic in politics and business. In...

  • 2021

    Dead end automotive retail – How sustainable is the automotive retail business?

    In 2011, I sold my 5th generation car dealership: a painful process that was associated...

  • 2021

    MaaS in a practical test – Can car sharing prevail over traditional car ownership?

    MaaS (Mobility-as-a-Service) has become increasingly popular in recent years. MaaS vehicles are clearly visible on...

  • 2021

    Technological turnaround and more efficient sales structures – established OEMs must be flexible

    Since the mid-2000s, Chinese OEMs have repeatedly made efforts to gain a foothold in the...

  • 2021

    The new mobility: sharing and subscriptions instead of purchasing and ownership

    To illustrate the complexity graphically, we have taken five exemplary mobility solutions and plotted them...

  • 2020

    Effects of electrification in the car trade

    What effects can be derived from the conversion of vehicles from combustion engines to electric...