
09 Oct - 2025
Morgan shares his perspective on joining our Automotive Retail team: “I am happy to be...

29 Jul - 2025
Agile methods such as Scrum, Kanban, or SAFe are increasingly used in automotive projects. But...

14 Jul - 2025
We are excited to provide a more in-depth look at our work on our automotive...

12 Dec - 2024
In today’s rapidly evolving automotive retail landscape, dealer differentiation is more critical than ever. With...

09 Oct - 2024
Recently at IAA TRANSPORTATION, we explored the latest developments driving the commercial vehicle industry forward....

03 May - 2024
I am excited to dive into the dynamic world of China's automotive industry, marking my...

02 Feb - 2024
Last week, our team gathered for our annual kick-off meeting, setting the stage for a...

16 Jan - 2024
Berend Hoitink & Heilke Ytsma

16 Jan - 2024
In today's technology-driven world, innovative, digital solutions play a crucial role in increasing competitiveness and...

06 Dec - 2023
Last week, our colleagues Kristin H. and Marco Ueberall had the opportunity to visit the...

29 Nov - 2023
Our colleagues Heike Spengler and Berend Hoitink proudly launched the Panoff x SHVK Academy during...


20 Nov - 2023
Relevante Themen aus der Automobilbranche: Eine einzigartige Kombination aus Fachinputs und direkter anschliessender Anwendung in...

15 Nov - 2023
Our offsite was a powerful commitment to living out our purpose and values as a...

21 Oct - 2023
Exciting Autumn Event Season at Panoff Consulting!

02 Oct - 2023
A recent industry study shows: Sustainable success in automotive retail depends on a clear and...
02 Oct - 2023
Berend Hoitink and Hielke Ytsma share insights into the digital transformation of the automotive industry....

20 Aug - 2023
Panoff Consulting explored the agency model's impact on the automotive industry by gathering insights from...

10 Jul - 2023
Nathalie joined Panoff Consulting GmbH last week and we are happy to enlarge our automotive...

20 Jun - 2023
OEMs are developing new agency sales structures and processes that massively impact dealers' operations and...

20 Jun - 2023
Are you a CIO or managing digital transformation in automotive retail? "Automotive Retail in 2030"...

20 May - 2023
Artificial intelligence (AI) is no longer a dream of the future; it is already a...

21 Apr - 2023
Formerly their product quality was critical, nowadays it is at least equal to European manufacturers....

20 Apr - 2023
The customer experience is no longer a 12-step sales process. We are moving, and manufacturers...

10 Apr - 2023
Heike Spengler joins our automotive team to increase our presence in the Swiss & German...

21 Mar - 2023
The environment of the automotive retailer is changing due to changing customer demand, new market...

21 Feb - 2023
Marco recently graduated in Automotive and Mobility Business at Nürtingen-Geislingen University (HfWU) and joined Panoff...

21 Jan - 2023
Personal mobility is one of the greatest goods of humanity, but it also comes with...

15 Oct - 2022
Current world events have been causing supply problems in various sectors for a number of...

05 Sep - 2022
Last Monday, the first edition of our Automotive Retail Summer Night took place on the...

29 Jul - 2022
Panoff Consulting recently presented its latest study "The Future of Customer Experience". We looked at...

05 Feb - 2022
Hardly any other industry has been overrun by so many changes at the same time...

29 Nov - 2021
Whether you're a car enthusiast or someone who sees their car as a commodity, whether...

10 Jul - 2021
The (de)centralization of markets has always been an important topic in politics and business. In...

05 May - 2021
Last week, we met up for our annual summer event. We used this opportunity to...

21 Apr - 2021
In 2011, I sold my 5th generation car dealership: a painful process that was associated...

25 Mar - 2021
MaaS (Mobility-as-a-Service) has become increasingly popular in recent years. MaaS vehicles are clearly visible on...

19 Feb - 2021
Since the mid-2000s, Chinese OEMs have repeatedly made efforts to gain a foothold in the...

20 Jan - 2021
To illustrate the complexity graphically, we have taken five exemplary mobility solutions and plotted them...

01 Sep - 2020
What effects can be derived from the conversion of vehicles from combustion engines to electric...

03 Apr - 2020
Once the decision has been made to buy a new car, the only option is...

02 Mar - 2020
Almost every one of our digitalization projects for the Automotive Retail over the last 25...

10 Feb - 2020
In 2020, we have already welcomed two new employees to support our ARS division.
Master of science der Betriebswirtschaftslehre
10 Jahre Erfahrung
Projekt- und Programmleitung
Team- und Geschäftsbereichentwicklung
Entwicklung von Strategie und Geschäftsmodellen
Projekt- und Programmleitung
Team- und Geschäftsbereichentwicklung
Entwicklung von Strategie und Geschäftsmodellen
Retail Experience
After-Sales Processes
Omni-Channel Customer Experience
Leadership
Retail Experience
After-Sales Processes
Omni-Channel Customer Experience
Leadership
Mich motiviert es, Menschen und Teams in festgefahrenen Strukturen zu begleiten und mit meiner Begeisterungsfähigkeit in Bewegung zu bringen: